The ISO/IEC 17025 standard was revised in 2017 and the all accredited laboratories need to update their management systems to meet the revised standard before the fall of 2020. The first step is understanding what has changed in the standard.

This course outlines the major changes to ISO/IEC 17025 and is intended for all laboratory staff. It provides a review of selected changes to the Standard and provides both the staff responsible for updating the management system documents and the rest of the laboratory staff with the information required on how the Standard will affect work in the laboratory. It uses easy to understand language and concepts, and guided exercises to build understanding of the changes to the standard. The rationale behind the changes is also provided, which will prepare you for the changes to your management system prompted by the new revision of the Standard.

Prerequisite: None

Who should attend

This course is intended for all laboratory staff who operate under the laboratory management system:

  • Personnel conducting testing or calibration at all levels such as analysts, lab technicians and instrument operators, scientific professionals

  • Supporting laboratory activities at all levels, such as sample reception, reporting, purchasing, quality

  • Laboratory Managers and Quality personnel

Any other personnel of the laboratory not captured in the above.

Course overview

This course looks at selected changes to the Standard as it applies to general staff in the laboratory. It outlines the changes and the background to the changes in an understandable way. It is intended to provide an accessible overview of the changes, that will prepare the laboratory staff members for changes to their management system resulting from the revision to the Standard and will provide the personnel responsible for updating the management system with the details they need on the new requirements.


After completing this course participants will be able to:

  • Describe the new structure of the ISO/IEC 17025:2017 standard

  • Understand the concept of risk-based thinking

  • Interpret the new or changed requirements as it applies to their role in the laboratory

  • Understand the rationale behind the changes

  • Be prepared for the changes they may see in the laboratory management system as a result to the revision to the Standard


FLSMIDTH, QUESTRON and AGAT LABORATORIES will overview automated sample preparation, handling, and testing solutions. The goal of the seminar will be to show how automation can assist analytical laboratories to improve safety, accuracy and precision, and efficiency of their existing processes. Seminar will demonstrate examples where automated sample preparation systems have been developed for end-to-end solutions as well as wet chemistry analysis.

Who should attend?

Individuals who seek to find solutions to improve safety and efficiency of sample preparation systems and how automation can be integrated into day-to-day processes of a lab.

Seminar Overview

This seminar will highlight:

  • Current state of laboratory processes

  • Current state of laboratory automation

  • Which steps are best suitable for automation

  • Automation solutions and examples

  • Future prospects

Title of Sessions

  • Questron; Closing the gulf between sample prep and sample analysis through automation

  • FLSmidth; Review of the current status of automation of sample preparation and analysis in mining and mineral processing analytical laboratories

  • AGAT Laboratories; Speaking from experience – automation scope and application for the modern lab SPE